Philips Professional and Business Solutions User Manual 26HF7875 26HF5445 32HF7875 32HF5445 42HF7845 Contents Contents ................................................ 1 Introduction .......................................... 2 Diagnosing Basic Problems ............... 37 Kensington Security Slot ..................... 2 Safety ..................................................... 3 Troubleshooting ................................... 4 Getting started ..................................... 6 Mounting the TV on a wall ........................... 6 Connecting the aerial and mains ................. 6 Putting batteries in the remote control .... 6 Overview of TV Connectors and Controls ................................................ 7 Remote Controls .................................. 8 RC2886 ............................................................. 8 Guest Remote Control Keys ............... 9 Overview of TV Setup Main Menu / Sub-Menus ........................................... 11 Overview of TV Setup Main Menu / Sub-Menus ........................................... 12 Accessing the Setup Menu ................ 13 Installation ......................................... 14 A. Selecting the language ............................ 14 B. Selecting your Communication Source .......................................................................... 14 C. Defining the number of available channels .......................................................... 15 D. Installing the Programmes ..................... 15 E. Specifying and Configuring the settings and options ................................................... 19 F. Setting up the TV Clock ........................ 31 Cloning the TV and the SmartLoader configuration ....................................... 34 Appendix A ­ Multi Remote Controls Support ............................................... 39 Appendix B ­ Resolutions Table ....... 40 Environmental Information .............. 41 Information for Users in the UK ...... 42 Installing a System SmartCard or System Box ......................................... 35 Introduction Congratulations on your purchase and welcome to Philips! Kensington Security Slot (if present) Your TV is equipped with a Kensington Security Slot, to prevent it from getting stolen. An anti-theft Kensington lock has to be purchased separately. The Kensington lock is a plastic-coated steel cable with a lock. One end has to be fixed to the opening of the TV and locked with a special key. The other end is attached to a fixed point. ® Kensington and MicroSaver are registered US trademarks of ACCO World Corporation with issued registrations and pending applications in other countries throughout the world. All other registered and unregistered trademarks are the property of their respective owners. This manual contains information about how to install and operate your TV. If you still have problems after reading this manual, call your Local Philips Customer or Service Centre. The telephone numbers and addresses are given in the worldwide guarantee booklet supplied with the TV. Product information The model and serial number can be found at the rear of the TV, on left side of the TV, and on the packaging 2 Safety 1. Two people are required to lift and carry a TV that weighs more than 25 kilograms. Improper handling of the TV can cause serious injury. 2. If you place the TV set on a solid surface, ensure the surface is level and that it can withstand the weight of the TV. 3. Mounting the TV on the wall requires special skill that should only be performed by a qualified personnel. You should not attempt to do the work yourself. Philips bears no responsibility for improper mounting or mounting that results in accident or injury. 4. This TV is compatible with the VESA wall mounting standard. Please contact your local electronics supplier for a VESA compliant bracket to wall mount this TV. Before you mount your TV on a wall, ensure the wall is suitable to carry the weight of the TV. 5. Wherever you place or mount the TV, ensure that air can circulate freely through the ventilation slots. Do not place the TV in a confined space. 6. Do not place naked flame sources such as lighted candles close to the TV. 7. Do not expose the TV or the batteries of the remote control to heat, direct sunlight, rain, or water. 9. Do not touch any part of the TV, power lead, or aerial lead during lightning storms. 10. Do not leave the TV in stand-by mode for an extended period of time. Instead, disconnect the TV from the mains. 11. The TV set is always connected to the mains. You can disconnect the TV from the mains by doing one of the following tasks: · unplugging the mains cord located at the back of TV set · unplugging the mains plug from the mains socket outlet Pull the power cord by the plug - do not pull on the power cord. 12. Ensure that you always have easy access to the mains cord or the mains plug to disconnect the TV from the mains. X X 8. Do not place vessels filled with water on top of or near to the TV. Spilling water into the TV can result in electric shock. If you spill water into the TV, do not operate the TV. Immediately disconnect the TV from the mains and have the TV checked by a qualified technician. 13. Ensure the power cord is fully inserted into the TV mains socket and the wall socket. 14. If the TV is mounted on a swivel base or swivel arm, ensure no strain is placed on the power cord when the TV is swivelled. Strain on the power cord can loosen connections and cause arcing or fire. 15. Verify that the mains supply voltage in your home corresponds to the voltage printed on the sticker at the rear of the TV. 3 Troubleshooting If you are experiencing problems, check this list of symptoms and suggested steps to take before requesting service. You may be able to solve the problem yourself. Note: Please be familiar with the commercial features as described in the TV installation. The effects of several of these features if not thoroughly understood might appear as faulty operation. Symptoms Installation TV does not respond to commands of the Setup Remote Control TV does not respond to the Guest Remote Control Unable to enter Setup menu via Guest Remote Control Picture No picture Possible Solutions · Check the button on the left hand side of the remote control must be in the SETUP location (see page 13). · Check if YES is selected in the Remote Control Lock feature. Select NO if YES is selected (see page 23) · Use the Green Remote Control (RC2573) to access Setup menu to reset SECURITY setting (see page 22). · Check that the antenna / cable is connected properly at the rear of the TV. · Check picture adjustments (brightness, contrast, colour, tint). · Possible TV station problem. Try another channel. · Ensure VIDEO is not selected in the MUTE feature of the PROGRAM INSTALL menu (see page 18). Double image / "ghost" image Snowy / noisy picture Power No power · Check antenna, cable or set-top box. · Check antenna, cable and /or set-top box connections. Ensure that they are properly connected. · Ensure that the TV's AC power cord is plugged into the main socket and to your TV. If there is still no power, disconnect the plug. Wait for 60 seconds and re-attach plug. Switch on the TV again. · Check ESP (Energy Saving Programmability) setting in TV installation / setup (see page 24). · Check that POWER SCART in the AUTO SCART feature is not selected (see pages 25 and 26). TV switch off by itself TV cannot be switched off · Ensure FORCED ON is not selected in the POWER ON feature of the SWITCH ON / OSD menu (see pages 20 and 21). 4 Troubleshooting Symptoms Power Possible Solutions TV cannot be · If you are using the POWER button of the remote control to switched on switch on the TV, note that button is only use to set the TV to stand-by mode. Use the Digit 0-9 or CH + / ­ buttons to switch on TV. · Check if YES is selected in the REMOTE CONTROL LOCK feature in SECURITY menu. Select NO to deactivate lock function (see page 23). · Check if ALL is selected in the KEYBOARD LOCK feature in SECURITY menu. Select NO to deactivate lock function (see page 22). Note: If both REMOTE CONTROL LOCK and KEYBOARD LOCK feature are activated, use the Setup Remote Control to go into these two menus to deactivate lock function. Sound No Sound · Check if the volume of TV is not at the minimum. Try pressing the Volume Up button of the remote control to increase sound. · Check that the mute mode is not on. If mute mode is on, press the Mute button on the remote control to deactivate mute mode. · Check AUDIO is not selected in the MUTE feature of the PROGRAM INSTALL menu (see page 18). · Check that the audio source in the DEFAULT HDMI AUDIO feature is selected correctly (see page 30). Volume level cannot be increased or decreased beyond a certain value Remote Control TV does not respond to Guest Remote Control · Check the limit setting for the Minimum and Maximum Volume and re-specify the setting in the MIN VOLUME / MAX VOLUME features in the CONTROL menu (see page 27). · Try changing the batteries. · Aim remote control directly at remote control sensor lens on TV and try pressing any button on the remote control. · Check if YES is selected in the REMOTE CONTROL LOCK feature in SECURITY menu. Select NO to deactivate lock function (see page 23). · Deselect HM - LINK in the COMMUNICATION feature (see page 14). Note: The Troubleshooting section is applicable only to TV that is installed as a stand-alone. If TV is connected to an interactive system, the behaviour of the TV will be controlled by the system. 5 Getting started Mounting the TV on a wall This TV is compatible with the VESA wall mounting standard. Please contact your local electronics retailer for a VESA compliant bracket to wall mount this TV. Insert the cables into the TV before you mount it on the wall. Ensure that there is a distance of at least 30 mm between the wall and the back of the TV. For sets with sub-woofer, an additional 10 mm is required for optimal sound effect. How to switch your TV on To switch the TV on, press the POWER key on the side controls. A green indicator light comes on and after a few seconds the screen lights up. If the TV set remains in stand-by mode, the indicator light remains red. Press the PROGRAM +/- key on the side controls or press the TV +/- key on the remote control. Connecting the aerial and mains Insert the aerial plug and the mains cord firmly into their respective socket at the bottom of the TV before connecting them into the wall socket. Putting batteries in the remote control Insert the batteries into the remote control, ensuring that the + and - ends of the batteries are aligned correctly. The correct alignment is indicated inside the casing of the remote control. 6 Overview of TV Connectors and Controls 9 DATA 1 DATA 2 8 4 VGA In 15 PROGRAM 3 10 2 1 EXT 3 EXT 4 11 12 13 14 Warning Do not connect any telephone cables or equipment to Data 1 (RJ12) & Data 2 (RJ45) connectors. 1. . POWER To switch off the TV. 2. - PROGRAM + To switch on TV and also to select the next or previous programme. 3. MENU To display or close menus. 4. - VOLUME + To increase or decrease volume. 5. Data 1 (RJ 12) For System Terminal connection. 6. Data 2 (RJ 45) For SmartCard XpressBox connection. 7. 8 Speaker To connect to bathroom speaker. A stereo jack must be used. 8. VGA In For PC/Lap-top VGA input. 9. Headphones To connect headphones. The mute function does not work when headphones are plugged in. 10. EXT 1 (RGB) and EXT 2 (CVBS/ S-VIDEO) To connect peripheral equipment. 11. TV Aerial To connect to the aerial plug. 12. Audio / Video Inputs (EXT 3) To connect to video camera or camcorder. Only one video connection can be used at a time. 13. HDMI 1 / HDMI 2 To connect to peripheral equipment, including high-definition equipment. 14. Component Video Inputs/Audio Inputs (EXT 4) To connect to DVD or decoder which have the same connectors. 15. Smart Card Slot (Applicable to certain models only). For use with compatible 32 pin smart card. Note: For the System SmartCard to function, NO must be selected in the LOW POWER STANDBY feature of the FEATURES menu (see page 28). YES must be selected in the ENABLE CARD SLOT feature of the COMMUNICATION menu. 7 Remote Controls The following remote controls are applicable to Philips Professional and Business Solutions TV products. These can be used for setup and configuration purposes. RC2573 is an optional remote control for Institutional TV / Professional and Business Solutions features and SmartCard settings. It can be purchased separately. RC2886 Guest Mode Remote Control Slide this button up to enter into Guest mode. or Slide this button down to enter into Setup mode. POWER RECALL TEXT CC GUEST DCM SETUP SMART SLEEP 1 4 7 RESET 2 5 8 0 3 6 9 GUIDE CH M A/CH _ + + VOL _ B F C _ + CH A E D G CLOCK A/V 8 Guest ...